Enhance Communication in Odoo with the Message Post Function

Abid Patel
31-Oct-2024 Updated : 31-Oct-2024

Learn how to use the powerful message_post function in Odoo to enhance communication within records. Discover its features for notifications, logs, and attachments.

Enhance Communication in Odoo with the Message Post Function

Effective communication is vital in Odoo for team cooperation. The message_post function provides way add messages. It also allows to add comments and logs to specific records. This functionality is very useful. Specifically in cases where users want to document their progress. Want to record updates? Or simply communicate some specific record details for future reference?

What is message_post all about in Odoo?

Message_post function in Odoo is a method. It is typically used to post messages within record's chatter. Or log notes that relate to the record. Messages that are posted this way can be anything. It can be status updates. Or comments meant for a team. This method not only helps with record-keeping. It also keeps different team members informed. They stay informed about changes or updates. The changes are regarding a specific entity.

How message_post is Structured

message_post function can take a variety of parameters. Developers can use these to customize the message's format. They can also customize the content. We can understand a typical way to use message_post in the following example:

python

from odoo import models, api

class ProjectTask(models.Model):
    _inherit = 'project.task'

    def action_notify(self):
        for record in self:
            record.message_post(
                body="This task has been updated with new information.",
                subject="Task Update",
                subtype="mail.mt_comment",  # Indicates it's a comment-type message
                message_type="notification",
                partner_ids=[(4, record.user_id.partner_id.id)],
            )

In this example:

  • ▹ body: Content of the message. It appears in the chatter.
  • ▹ subject: Title or subject line of the message. This is optional. However, it is useful for email notifications.
  • ▹ subtype: Defines the message type. It has options like mail.mt_comment for comments. Another option is mail.mt_note for simple notes.
  • ▹ message_type: This term determines the nature of the message. It can be regular notification or email.
  • ▹ partner_ids: It specifies the recipients to be notified.

Practical Applications of message_post

message_post is useful especially in scenarios where communication or logging is key for ongoing projects. It is favorable in sales and customer support. Also in any other process that requires team members to stay updated on specific records. There are many uses for message_post.

Example Use Cases:

  • ▹ Project Management: Notify task assignees about updates. Notify of changes in task priority. Notify of deadlines. Or specific instructions.
  • ▹ Customer Relationship Management (CRM): We need to track every communication. Also we should log every follow-up attempt with clients in the chatter.
  • ▹ Inventory Management: We need to note discrepancies. We need to note delays too. Note any issues regarding stock adjustments.

Sending Notifications to Specific Users

Odoo's method message_post is useful for sending notifications. It allows alerts to be sent to specific users. Notifications are possible by adding partner_ids. This ensures alerts reach relevant users. The goal is to reduce unnecessary notifications for others.

Approach:

python

def notify_manager(self):
    manager_partner_id = self.env.user.partner_id.id
    self.message_post(
        body="Please review this document for approval.",
        partner_ids=[(4, manager_partner_id)],
        message_type="notification"
    )

Normally, this method is used in workflows. Workflows where only managers or team leads need to be alerted.

Adding Attachments with message_post

The function message_post includes support for attachments. This feature is particularly handy for documentation. Or compliance records.

python

def post_message_with_attachment(self, attachment_id):
    self.message_post(
        body="Here is the related document.",
        attachment_ids=[(4, attachment_id)]
    )

Conclusion

message_post tool in Odoo is highly adaptable. It serves for managing communication. It manages logs within records. On the back of custom messages it provides targeted notifications. It also allows for file attachments. message_post tool boosts collaboration. It guarantees transparency across departments. This approach cannot be overlooked by businesses. The business is seeking to enhance internal communication. The approach is well-structured. It is an in-record documentation.

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